Return and Refund Policy

You are always welcome to get replacement or get refund of the products purchased at assaabireenclothing.com.

You have 14 days to decide if an item is right for you. The items must be returned to As-saabireen Clothing address in proper condition and in manufacturer’s packaging unless returned as faulty or damaged.

Refund Options

We offer refund and replacement method of compensation for a returned item if the product is undamaged and the package is in proper condition:

# Refund. We will refund your money if the product is in same condition as sold. Send us email at assaabireen.clothing@gmail.com for arrangement of your refund with the order number.

# Replacement. Upon Customers request we will replace the item with another one of better quality, different size, or color.

How to Return a Purchased Item

Just write correctly in your email following:-

Your order number, the product you are returning, the reason for the return, and if you want a refund or replacement. If you do not mention your order number, we won’t be able to process your return.

Repackage the item in the original box and packaging.

Take your parcel to any Post Office and obtain proof of postage for the tracking number – this will speed up the process and will legitimize that your parcel is on its way back to us.

The address for returns is:

1114 Westshore CT, Morrisville NC, 27560

The shipping cost for the returned items is paid by you. We will compensate the shipping charges in the case of returning damaged, faulty, or incorrect items. We do not compensate for any returning shipping cost on discounted products.

What Happens Next

We’ll send you an email as soon as we’ve received your return in its original condition and processed your return.

• A returned item will be inspected upon arrival.
• If the condition an item has been returned in is inappropriate (e.g. tags have been removed or there are signs of wear) and we’re unable to put it back into stock, we may not be able to accept your return and we may have to send it back to you.
• If the condition of a returned item is appropriate, you will receive exchanged product as soon as possible.

Returning a Damaged or Faulty Item

We are sorry that you received a damaged or faulty item.

Please return this item to us as soon as possible so that we could process the refund. If you’re unable to return the item, please contact our Customer care service at assaabireen.clothing@gmail.com

Please bear in mind that all items are inspected on return.

Returning an Incorrect Item

If one of the items you received isn't what you ordered, please send it back to us, and once inspected, we'll refund you as soon as it's arrived back at our warehouse.

Non-refundable Items

We do not refund the products that are not eligible for return.

Non-refundable (non-returnable) products:

• Gift Cards

We do our best to maintain the best accuracy of the non-refundable list, but the list may not include all applicable variants.

For more information on product-specific return policies, contact our Customer care service at assaabireen.clothing@gmail.com.

Last Updated: 01/12/2020